We’re so excited that you're here. To help you get started even faster, we've compiled some of our favorite Castiron resources for you.
You've made it — you're on your way to building an online store for your food business on the only ecommerce platform built just for culinary artisans. With Castiron, you can sell custom products or pre-orders, manage local pickup, delivery and shipping orders, accept payments, and promote your business all in one easy-to-use tool.
Hundreds of artisans are running their food businesses on Castiron. Browse their stores for inspiration.
Browse Featured Artisans
Need a quick answer to a technical question? Learn how to use Castiron in the Help Center.
Visit the Help Center
Still have questions? Connect with our Artisan Support team. We'll be here for you every step of the way.
Contact SupportLet’s get a few things out of the way by answering your most common questions below. Still have questions? Reach out to our team here.
Castiron is free forever. We’re proud to always offer a free tier for culinary artisans to use to run their businesses.
Castiron only makes money when you make money. We offer a flexible fee structure, where you have the option to absorb the 10% convenience fee yourself, pass it on to your customer, or split the fee with your customer. This fee allows us to continuously improve Castiron and add new features to make your life easier. This fee is separate from Stripe’s 2.9% + $0.30 per transaction payment processing fee. We share an in-depth breakdown of our fees here.
We use Stripe's payment processing infrastructure to accept payments and ensure timely payouts to your bank account. Stripe will transfer money directly to your bank account.
You can open your free Castiron store at welcome.castiron.me.
Today, all transactions on Castiron are powered by Stripe. We’re always exploring new ways to facilitate transactions, so keep an eye out for future additions!
Absolutely! Many of our artisans use Castiron to facilitate pre-orders for in-person events. Pre-orders can help you plan how much to bring so you never waste food or run out of product.
Castiron is live in the U.S. today. We look forward to expanding our platform soon!
Add products, let your customers know how they'll get their orders, and connect your bank account to get paid — that's all you have to do to start selling on Castiron. And if you run into any issues, our team is here to help you.
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